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  • How long does a crime scene clean take?
    This is dependant on many variables, the severity of the damage and the debris that have been left at the scene. When the quotation is provided an estimated timescale will be suggested.
  • What is biohazard cleaning?
    Biohazard cleaning involves the safe removal and decontamination of biological and chemical hazards, such as blood, bodily fluids, hazardous chemicals, and other potentially infectious materials. Syrus Clean provides professional biohazard cleanup to ensure your environment is safe and sanitary.
  • What types of situations require biohazard cleaning?
    Biohazard cleaning is necessary in various situations, including crime scenes, unattended deaths, trauma scenes, hoarding environments, and areas contaminated by infectious diseases. Syrus Clean handles all biohazard situations with discretion and care.
  • How do you ensure safety during biohazard cleanup?
    Syrus Clean follows strict safety protocols during biohazard cleaning, including the use of personal protective equipment (PPE), specialized cleaning agents, and proper disposal methods for hazardous materials. Our team is fully trained and certified to handle biohazardous conditions safely.
  • What specific biohazard cleaning services does Syrus Clean provide?
    Syrus Clean offers a wide range of biohazard cleaning services, including crime scene cleanup, trauma cleanup, hoarding cleanup, blood spill cleanup, and decontamination of areas exposed to infectious diseases. We also handle odor removal and sanitisation.
  • Do you offer emergency biohazard cleanup services?
    Yes, Syrus Clean provides 24/7 emergency biohazard cleanup services. We understand that these situations require immediate attention, and our team is always ready to respond quickly to your call.
  • How much does biohazard cleaning cost?
    The cost of biohazard cleaning varies based on the complexity and scale of the job. Syrus Clean offers transparent pricing and will provide a detailed quote after assessing the situation. We work with insurance companies to help you navigate the claims process.
  • What is the process for biohazard cleanup?
    The biohazard cleanup process at Syrus Clean involves several steps: initial assessment, containment of the affected area, removal of hazardous materials, deep cleaning and sanitization, and final inspection to ensure the area is safe. We adhere to all local and national regulations regarding biohazard disposal.
  • Are your biohazard cleanup services compliant with regulations?
    Yes, Syrus Clean is fully compliant with all local, state, and federal regulations regarding biohazard cleaning and waste disposal. Our team is trained all relevant guidelines to ensure safe and legal handling of bio hazardous materials.
  • What happens after the biohazard cleanup is complete?
    After the cleanup, Syrus Clean provides a full report of the work completed, including any areas that required special attention. We also offer follow-up services to ensure the area remains safe and clean. If needed, we can recommend additional services, such as repairs or renovations.
  • How can I contact Syrus Clean for biohazard cleaning services?
    You can contact Syrus Clean 24/7 for biohazard cleaning services by phone, email, or through our website. We’re here to assist you in your time of need and provide professional, compassionate service.
  • Does Syrus Clean have set contracts?
    The simple answer is no. Each commercial contract is tailored to the clients needs. As we cover a wide range of services, Syrus Clean allow our customers to build the package that works for them.
  • Does Syrus Clean offer reset cleans?
    We do indeed! Depending on the customers needs, we can offer a full deep clean at time intervals that suit. Those cleans can include whatever the client needs : - Carpet Cleans - Window Cleans - Floor Cleans - High Level Cleans - Deep Cleans - And more
  • What are Syrus Cleans operating hours?
    Syrus Clean work 24 hours a day, 7 days a week, 365 days a year.
  • Will we always have the same cleaners?
    At Syrus Clean, we try to maintain consistency throughout all working processes. However, there may be times when this is not possible, so to ensure we continue to offer the same level of service, we will make sure there are two sets of interchangeable cleaners. This will allow for holiday cover and sickness.
  • Will we be able to speak to the same point of contact?
    Most defiantly. As Syrus Clean loves continuity, we appoint each client with a Key Account Manager, allowing direct access in case of any eventuality.
  • Are Syrus Clean's cleaners fully trained?
    Yes. All cleaners are trained and go through regular refresher courses in their designated disciplines.
  • How do Syrus Clean ensure a continued level of excellent service?
    Syrus Clean operate random Quality Control Checks on all contracts and cleaners. Key Account Managers routinely check on their assigned contacts whilst cleaners are in situ.
  • Who do we contact if we have any issues?
    In the unlikely event you are unhappy with your service, your first point of contact will be your assigned key account manager, who will take the appropriate steps to deal with any concerns raised.
  • Does Syrus Clean provide all the products?
    Yes Syrus Clean will provide all the products and equipment needed.
  • Can Syrus Clean unlock and relock buildings?
    Yes, with the permission of the clients, Syrus Clean can unlock and relock buildings.
  • What types of cleaning does Syrus Clean offer?
    Syrus Clean offers a wide range of cleaning services: Including residential cleaning, commercial cleaning, bio-hazard cleaning, multiple occupancy cleans, student accommodation cleans, Air BnB Cleans and High Level Cleans. Our team is trained to handle everything from routine housekeeping to deep-cleaning and post-construction cleanups.
  • How do I book a cleaning service with Syrus Clean?
    You can easily book our cleaning services by phone, or via email. Just provide us with the details of your cleaning needs, and we’ll schedule a convenient time for our team to get in touch.
  • What areas does Syrus Clean serve?
    Syrus Clean provides services across the West Midlands, including Birmingham, Coventry, and Wolverhampton. We cater to both residential and commercial clients throughout these areas.
  • Is Syrus Clean insured?
    Yes Syrus Clean is fully insured to carry out all works.
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